Business virtual telephone appeals to companies above all thanks to the reductions in expenditure it allows: free inter-site calls, distant calls at very low rates, no additional cabling costs. But virtual business telephone offers other advantages.
Business Virtual Telephone
Business Virtual Phone system allows the transmission of voice communications via IP protocol networks (in the clear, over the Internet in most cases). It will enable the convergence of all the computer workstations of a company in a single unified network.
Well. But what are the concrete benefits for the company?
No. 1 advantage of the virtual business telephone is cost reduction.
Installation costs
Save on wiring costs if you already have a corporate Internet network. The virtual business telephone uses the same connection. In the end, no purchase of cables and installation costs to assume.
Communication costs
Business virtual telephone requires little bandwidth. Companies can therefore set up a private network to link several remote sites together. Telephone communications between them are then completely free. The virtual business telephone is consequently extremely advantageous and perfectly suited for companies with multiple geographic locations.
For calls outside the company, the costs are also much lower than with traditional telephone. This is all the more remarkable for long-distance calls, including international calls. And distance is no longer a criterion for increasing the price of communication.
For example, a call center will have the exact communication costs whether its customers are all nearby or scattered worldwide.
Another factor in reducing prices: competition. There are many specialized companies in the virtual telephone business market, which creates downward pressure on prices.
Mobility
The virtual business telephone works by associating a user with an extension and no longer with a line. What does this change? A user can now keep the same phone number if they are traveling or changing offices.
Ease of management
Traditional telephone forced technical and IT teams to work with separate lines: IT data on one side, “voice” data on the other. Thanks to Voice over IP technology, this distinction disappears since it is a single and same network.
Maintenance or upgrading operations are therefore simplified, which constitutes a source of productivity gains for the company.
Scalability
In VoIP architecture, it is effortless to add additional extensions or expand the network, which was not the case with non-business virtual telephone.
Keep the same number wherever you are?
How can we keep the same number by connecting to different places in the open space or even by changing geographic location?
An IP phone always has a network card. It is this which contains the information: the address of the peripheral (telephone set) within the network. This is the MAC (Media Access Control) address. Thanks to this constant data, user mobility is no longer a problem in the virtual business telephone.
Business virtual telephone standards (Verizon type) are integrating more and more features by default:
Unified messaging
Queued calls
Call waiting for management, etc.
Business virtual telephone features
The virtual business telephone makes it possible to manage different types of devices with a single protocol: telephone, fax, computer, videoconferencing devices, etc.
The interactions between these different devices are super-simplified: listen to a telephone message from your computer, receive a fax scan in your email box, etc. Another example: a secretary or a call-center operator can take advantage of the automatic display of the correct customer file on her computer screen as soon as a call arrives. But, if you want a virtual telephone number with all the features, you should look for a reliable service provider like Linkedphone Alternative or others. Choosing a known and reliable service provider will help you get all the features.
